This privacy policy ("Policy") has been issued by Dridez Services, a Pakistani company with registration number 3420228605017 and registered address Thana Road, Dinga, kharian, District Gujrat. In these the Terms "we", "our" or "us" refer to DRIDEZ SERVICES, and "you", "yours" and "your" refer to the person who enters into the agreement with Dridez.
Dridez will act as a data controller unless otherwise agreed in a separate agreement. We might amend this Policy from time to time. In case of questions regarding Dridez’s data processing, please contact Dridez at (Email) or at such contact details posted from time to time on our platforms.
Your privacy is important to us. For that reason, we are committed to protect and safeguard your information and to minimize the amount of personal data we collect. In this document, we describe how we use and process your personal data. This Policy provides users with information about the nature, scope and purpose of our collection and usage of personal data. Our intention is to provide the information in an understandable and transparent way.
We might amend this Policy from time to time. If you care about your privacy read the Policy regularly and you will know exactly what we do and why. If we make changes to the Policy that will have an impact on you (for example, if we intend to process your personal data for other purposes than communicated in the past in this Policy), we will notify you of these changes before the new activities begin.
If you disagree with this Policy, you should discontinue using our services. If you agree with our Policy, then you are all set to book your next taxi ride through us. In order for our services to function we need to collect some personal data from our users:
(i) You are therefore required to provide your name and phone number at registration.
(ii) You are also requested to submit additional personal data, e.g. e-mail address, age, Device Data, and your location.
(iii) When using our services, the driver may provide us with a user rating after the completed trip.
We use the information for various purposes; the overall purpose is to provide you with a world-class booking service. Our primary goal in collecting your information is to provide you with an enhanced experience when using the Services. It includes:
In order to ensure that you get the customer service you deserve we may share your personal data with our customer service staff, e.g. to assist you with amending a booking request, getting in touch with the driver, etc.
We will time to time update our App according to the suggestions and needs of the clients.
Based on the information you share with us we can create personalized offers, offer discounts, or other promotional activities. These activities may include:
a. Regular newsletters to your e-mail. In case you do not want to receive these e-mails you can always click the "unsubscribe" link included in each email.
b. Individualised offers that entitle you to discounts etc. In case you do not want to receive these e-mails you can always click the "unsubscribe" link included in each offer.
c. Market research. We sometimes ask you to participate in market research in order to improve our services.
We are always trying to improve our services. We may therefore use personal data for testing and analytical purposes, including e.g. troubleshooting or to improve functionality and the quality of our services.
In order to handle and resolve legal disputes or for regulatory compliance (including legal requirements relating to bookkeeping etc.) we may have to use personal data.
You are by law entitled to a number of rights on how we use, store and process your personal data. In addition to the rights already explained above you may:
(i) You can ask us for a copy of the personal data we hold about you.
(ii) you can inform us of any changes to your personal data, or you can ask us to correct any of the personal data we hold about you but, as explained below, you may be able to make such changes yourself.
(iii) As mentioned above, you can - with certain limitations - ask us to erase, block or restrict the processing of, the personal data we hold about you, or object to particular ways in which we are using your personal data.
(iv) In certain situations, you can also ask us to send the personal data you have given us to a third party.
Where we process your personal data based on legitimate interest or the public interest, you have the right to object at any time to the use of your personal data subject to applicable law. We rely on you to ensure that your personal data is complete, accurate, and current. Please do inform us promptly of any changes to or inaccuracies of your personal data by contacting us. If you have a user account, you can access a significant amount of your personal data through our website/apps. Our website/apps generally present you with the option to add, update, or remove information we have about you. If any personal data we have about you is not accessible through our website/apps, you can send us your request at no cost. For any of your requests in regards to this Policy and to exercise any of your rights or if you have a complaint, please contact us by emailing (Email)
We take reasonable procedures to prevent unauthorized access to, and the misuse of, personal data. We use appropriate business systems and procedures to protect and safeguard the personal data you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorized personnel are permitted to access personal data in the course of their work.
In order to fulfill the purpose of the services we will share your personal data with third-party analytics providers in order to improve our services, for Dridez it's Google Maps API. With the exemption of the above, personal data will only be forwarded to a third party if you have given your explicit consent, when it is necessary in order for us to fulfill the agreement with you, or when we are obliged to do so according to mandatory law or other regulation.
Dridez updates this Privacy Policy from time to time, to comply with applicable legislation and privacy standards and to better serve our customers wherever we do business. Dridez has developed more detailed corporate policies on privacy and information security to ensure that we abide by the privacy practices described in the Policy for any information you provide to us. Regardless of later updates, we will abide by the privacy practices described in this Policy at the time you provide us with information.
Dridez uses cookies to improve your user experience by “remembering” you. This is done to help you move around the website easily and ensure you have access to the features and information available on it that you need. Cookies are also used by Dridez to provide information about how the website is being used.
These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you. Cookies and similar technologies enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as store searches and present personalized content.
We use these technologies in order to offer you a more tailored experience by understanding and remembering your particular browsing preferences. We use cookies and/or other similar technologies such as device-IDs, in-App codes, pixel tags, or web beacons to collect and store certain information. We use cookies and similar technologies to:
● To provide you with our Services.
● To identify your location so that we can provide our services to you.
● To distinguish you from other users of the Services, in order to provide you with a good experience when you browse the Website or use our App.
● To perform analytics and research based on aggregate data.
● For fraud detection and prevention.
● To measure the reliability of our website by analyzing the number of visits to its pages in real-time.
● To control access to certain content on the Sites.
● To process any requests you make to us.
You have a choice on how we use cookies and similar technologies with respect to your use and access to our Services. Please note that if you limit our ability to use cookies and similar technologies, you may not be able to access all or parts of our website.
For any of your requests in regards to this Policy and to exercise any of your rights or if you have a complaint, please contact us by emailing (Email)